Do you say sorry too much? Here’s what to say instead…

Do you say sorry too much? Here’s what to say instead…

via TED Ideas by Daniella Balarezo

When we needlessly apologize, we end up making ourselves small and diminish what we’re trying to express, says sociologist Maja Jovanovic.

This post is part of TED’s “How to Be a Better Human” series, each of which contains a piece of helpful advice from someone in the TED community. To see all the posts, go here.

Think about all the times you use the word “sorry” in a typical day. There are the necessary “sorry”s — when you bump into someone, when you need to cancel plans with a friend. But what about the unnecessary “sorry”s? The “sorry, this may be an obvious idea” at a meeting, the “sorry to cause trouble” when rescheduling a haircut, the “sorry, there’s a spill in the dairy aisle” at the supermarket.

Canadian sociologist Maja Jovanovic believes the “sorry”s we sprinkle through our days hurt us. They make us appear smaller and more timid than we really are, and they can undercut our confidence.

Jovanovic, who teaches at McMaster University and Mohawk College in Hamilton, Ontario, became interested in this topic when she attended a conference four years ago. The four women on a panel were, she says, “experts in their chosen fields. Among them, they had published hundreds of academic articles, dozens of books. All they had to do was introduce themselves. The first woman takes a microphone and she goes, ‘I don’t know what I could possibly add to this discussion’ … The second woman takes the microphone and says, ‘Oh my gosh, I thought they sent the email to the wrong person. I’m just so humbled to be here.’” The third and fourth women did the same thing.

During the 25 panels at that week-long conference, recalls Jovanovic, “not once did I hear a man take that microphone and discount his accomplishments or minimize his experience. Yet every single time a woman took a microphone, an apologetic tone was sure to follow.” She adds, “I found it enraging; I also found it heartbreaking.”

Jovanovic found the outside world not so different: “Apologies have become our habitual way of communicating,” she says. Since then, she’s collected needless apologies from her colleagues and students. One stand-out? “My research assistant said ‘Sorry’ to the pizza delivery guy for his being late to her house,” says Jovanovic. “She said, ‘Oh my gosh, we live in a new subdevelopment. I’m so sorry. Did you have trouble finding this place?’”

We can eliminate the “sorry”s from our sentences — and still be considerate. “The next time you bump into someone…

…keep reading the full & original article HERE